privacy policy

Data protection

In accordance with the statutory provisions of data protection law (in particular the Federal Data Protection Act (BDSG) as amended and the General Data Protection Regulation ‘GDPR’), we would like to inform you about the type, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as “personal data” or “processing”, we refer to Art. 4 GDPR.

Our responsible person(s) within the meaning of Art. 4 no. 7 GDPR is

Beethoven City Service
Rheinweg 140
53129 Bonn

Managing Director

Dr. Samer Abbas

E-mail address: info@beethoven-city-service.com

Data types, purposes of processing and categories of data subjects

In the following we inform you about the type, scope and purpose of the collection, processing and use of personal data.

types of data we process

Usage data (access times, websites visited, etc.), contact data (telephone number, e-mail, fax, etc.), contract data (subject of the contract, duration, etc.), communication data (IP address, etc.),

the purposes of the processing pursuant to Art. 13 (1) c) GDPR

Processing of contracts, technical and economic optimization of the website, easy access to the website, user-friendly design, avoidance of SPAM and misuse, customer service and customer care, handling of contact requests, providing websites with functions and content, uninterrupted, secure operation of our website,

categories of persons concerned under Article 13(1)(e) of the GDPR

Visitors/users of the website,

The data subjects are collectively referred to as “users”.

Legal basis for the processing of personal data

In the following we inform you about the legal basis of the processing of personal data:

If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.

If the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures taken in response to your request, Article 6 (1) sentence 1 letter b) GDPR is the legal basis.

If the processing is necessary for the fulfilment of a legal obligation to which we are subject (e.g. statutory storage obligations), Art. 6 Paragraph 1 Sentence 1 lit. c) GDPR is the legal basis.

If the processing is necessary to protect the vital interests of the data subject or of another natural person, Art. 6 (1) sentence 1 lit. d) GDPR is the legal basis.

If the processing is necessary to protect our interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not prevail in this respect, Art. 6 (1) sentence 1 lit. f) GDPR is the legal basis.

Disclosure of personal data to third parties and processors

Without your consent, we will not pass on any data to third parties. Should this be the case, however, the transfer will be made on the basis of the aforementioned legal bases, e.g. when data is passed on to online payment providers for the purpose of fulfilling a contract or due to a court order or due to a legal obligation to surrender the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.

We also use contract processors (external service providers e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors within the framework of an agreement for order processing, this is always done in accordance with Art. 28 GDPR. We select our processors carefully, check them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken suitable technical and organisational measures and comply with the data protection regulations according to BDSG n.F. and GDPR

Transfer of data to third countries

The adoption of the General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data is therefore processed primarily by companies to which the GDPR applies. If, however, processing is carried out by services of third parties outside the European Union or the European Economic Area, they must comply with the special requirements of Art. 44 ff. GDPR. This means that the processing is carried out on the basis of special guarantees, such as the EU Commission’s officially recognised determination of a level of data protection corresponding to that of the EU or compliance with officially recognised special contractual obligations, the so-called “standard contractual clauses”. In the case of US companies, submission to the so-called “privacy shield”, the data protection agreement between the EU and the USA, fulfils these requirements.

Deletion of data and storage period

Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as the consent granted for processing is revoked by you or the purpose for storing the data no longer applies or the data is no longer required for the purpose, unless its further storage is required for evidence purposes or this is opposed by statutory storage obligations. This includes, for example, commercial storage obligations for business letters according to § 257 para. 1 HGB (6 years) as well as tax storage obligations according to § 147 para. 1 AO of receipts (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfilment of a contract.

Existence of an automated decision making process

We do not use automatic decision making or profiling.

Provision of our website and creation of log files

If you use our website for informational purposes only (i.e. no registration or other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:

– IP address;

– Internet service provider of the user;

– date and time of access;

– browser type;

– language and browser version;

– content of the request;

– time zone;

– access status/HTTP status code;

– amount of data;

– websites from which the request comes;

– operating system.

This data will not be stored together with other personal data of yours.

These data serve the purpose of user-friendly, functional and secure delivery of our website to you with functions and contents as well as their optimization and statistical evaluation.

The legal basis for this is our justified interest in data processing in accordance with Art. 6 Para. 1 S.1 lit. f) GDPR, which is also contained in the above-mentioned purposes.

For security reasons, we store this data in server log files for a storage period of 90 days. After this period has elapsed, they are automatically deleted, unless we require their storage for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

Cookies

We use so-called cookies when you visit our website. Cookies are small text files that your internet browser places and saves on your computer. When you visit our website again, these cookies provide information to automatically recognize you. Cookies also include the so-called “user IDs”, where user information is stored using pseudonymised profiles. When you call up our website, we will inform you about the use of cookies for the aforementioned purposes and how you can object to or prevent their storage (“opt-out”) by referring to our data protection declaration.

The following types of cookies are distinguished:

– Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to store certain website functions such as logins, shopping cart or user entries, e.g. regarding the language of the website.

– Session-Cookies: Session-Cookies are needed to recognize multiple use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way is used to optimise our offers and make it easier for you to access our site. When you close the browser or log out, the session cookies are deleted.

– Persistent cookies: These cookies remain stored even after closing the browser. They are used to store the login, to measure reach and for marketing purposes. They are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

– Third-party cookies (third-party cookies, especially from advertisers): You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all functions of this website. Please read more about these cookies in the respective third-party privacy policies.

Data categories: User data, cookie, user ID (including the pages visited, device information, access times and IP addresses).

Purposes of processing: The information obtained in this way serves the purpose of optimising our web offers both technically and economically and of enabling you to access our website more easily and securely.

Legal basis: If we process your personal data with the aid of cookies on the basis of your consent (“opt-in”), then Art. 6 para. 1 sentence 1 lit. a) DSGVO is the legal basis. Otherwise we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Art. 6 Para. 1 sentence 1 lit. b) GDPR, if the cookies are set to initiate a contract, e.g. when orders are placed.

Duration of storage/deletion: The data is deleted as soon as it is no longer required for the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.

Cookies are otherwise stored on your computer and transmitted from there to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

Here you will find information about the deletion of cookies by browser:

Chrome: https://support.google.com/chrome/answer/95647

Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen

Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

Objection and “Opt-Out”: You can generally prevent cookies from being stored on your hard drive, regardless of consent or legal permission, by selecting “do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can object to the use of third-party cookies for advertising purposes by means of a so-called “opt-out” via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).

Cookie Consent Solutions

Consent Management Provider (CMP)

We have on our website the Consent Management Provider (CMP) Plugin for WordPress (service provider: Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden) as a consent management service.

Data categories and description of data processing: cookies, date and time of visit, device information, browser information, anonymized IP address, opt-in and opt-out data. Through this service we can obtain your consent to the storage of cookies and also document this. In addition, a cookie is stored in your browser for this purpose in order to be able to assign the consent you have given or to be able to revoke it. You will find further information in the Consent Management Provider (CMP) privacy policy here: https://www.consentmanager.net/privacy.php

Purposes of data processing: Compliance with legal obligations, storage of consent.

Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above-mentioned purposes in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR and the fulfilment of legal obligations in accordance with Art. 6 Para. 1 S. 1 lit. c) GDPR.

Duration of storage: Storage of the data until you delete the CMP cookie in your browser yourself or the purpose for which the data is stored no longer applies. The revocation document of a previously granted consent is kept for a period of three years. The storage is based on our accountability in accordance with Art. 5 Para. 2 DSGVO as well as the regular statute of limitations.

Data transmission/recipient category: data will not be transmitted to CMP.

Contact via contact form / e-mail / fax / post

When contacting us by contact form, fax, post or e-mail, your data will be processed for the purpose of handling the contact request.

The legal basis for the processing of the data is Art. 6 Paragraph 1 S. 1 lit. a) GDPR if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact inquiry or e-mail, letter or fax is Art. 6 Paragraph 1 S. 1 lit. f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to respond to user enquiries, to secure evidence on liability grounds and, where appropriate, to be able to comply with his or her statutory obligations to retain business letters. If the contact is aimed at the conclusion of a contract, an additional legal basis for processing is Art. 6 Paragraph 1 S. 1 lit. b) GDPR.

We may store your details and contact request in our customer relationship management system (“CRM system”) or a comparable system.

The data will be deleted as soon as they are no longer required for the purpose for which they were collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is finished when it can be concluded from the circumstances that the matter in question has been finally clarified. Inquiries from users who have an account or a contract with us will be stored for a period of two years after termination of the contract. In the case of legal archiving obligations, deletion takes place after the end of the following periods: End of commercial law (6 years) and tax law (10 years) retention obligation.

You have the possibility at any time to revoke your consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR to the processing of personal data. If you contact us by e-mail, you can object to the storage of your personal data at any time.

Google Analytics

We have developed the website analysis tool “Google Analytics” (service provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.

Data categories and description of data processing: User ID, IP address (anonymised). When you visit our website, Google places a cookie on your computer in order to analyse your use of our website. We have activated the IP-anonymisation “anonymizeIP”, whereby the IP-addresses are only processed in a shortened form. On this website, your IP address will therefore be shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. We have also activated the cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. You can find further information on data use in Google Analytics here: https://www.google.com/analytics/terms/de.html (Analytics terms of use), https://support.google.com/analytics/answer/6004245?hl=de (Analytics data protection information) and Google’s data protection declaration https://policies.google.com/privacy.

Purpose of processing: The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.

Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third party provider using “Google Analytics”, then Art. 6 Paragraph 1 Sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in the above-mentioned purposes (analysis, optimisation and improvement of our website) in data processing in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR. In the case of services provided in connection with a contract, tracking and analysis of user behaviour is carried out in accordance with Art. 6 Paragraph 1 S.1 lit. b) GDPR in order to be able to use the information thus obtained to offer optimised services in order to fulfil the purpose of the contract.

Duration of storage: The data we send and which are linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after months. Data whose retention period has been reached is automatically deleted once a month.

Data transmission/recipient category: Google, Ireland and USA. The acquired data is transferred to the USA and stored there. If personal data is transferred to the USA, Google’s certification in accordance with the Privacy Shield Agreement (https://www.privacyshield.gov/EU-US-Framework) guarantees that European data protection law is complied with. We have also concluded an agreement with Google for order processing in accordance with Art. 28 GDPR.

Opposition and removal options (“opt-out”):

-You can generally prevent cookies from being stored on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can also prevent the collection of data generated by the cookie and related to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout

-As an alternative to the above browser plugin, you can disable Google Analytics’ collection by clicking https://beethoven-city-service.com/#cmpscreen. The click will set an “opt-out” cookie that will prevent the collection of your information when you visit this website in the future. This cookie is only valid for our website and your current browser and only lasts until you delete your cookies. In this case you would have to set the cookie again.

-You can deactivate the cross-device user analysis in your Google Account under “My data > personal data”.

YouTube videos

We have integrated YouTube videos from youtube.com on our website using the embedded function, so that they can be accessed directly on our website. YouTube is owned by Google Ireland Limited, Register No: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.

Data category and description of data processing: Usage data (e.g. web page accessed, contents and access times). We have integrated the videos in the so-called “extended data protection mode” without using cookies to record usage behaviour in order to personalise video playback. Instead, the video recommendations are based on the video currently playing. Videos played in enhanced privacy mode in an embedded player have no effect on which videos are recommended to you on YouTube. When you start a video (click on the video), you agree to allow YouTube to track the information that you have accessed the corresponding subpage or video on our website and use this information for advertising purposes.

Purpose of processing: to provide a user-friendly service, to optimize and improve our content.

Legal basis: If you have given your consent (“opt-in”) for the processing of your personal data by means of “etracker” from the third-party provider, then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR. In the case of services provided in connection with a contract, tracking and analysis of user behaviour is carried out in accordance with Art. 6 Paragraph 1 Sentence 1 lit. b) GDPR in order to be able to use the information thus obtained to offer optimised services in order to fulfil the purpose of the contract.

Data transmission/recipient category: third-party providers in the USA. The data obtained is transmitted to the USA and stored there. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses these data for the purpose of advertising, market research or optimization of its websites. Google is certified according to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) and therefore obliged to comply with European data protection laws.

Storage period: Cookies up to 2 years or until the cookies are deleted by you as a user.

Objection: You have a right of objection to Google against the creation of user profiles. Please therefore contact Google directly via the data protection declaration below. You can make an opt-out objection regarding advertising cookies here in your Google Account:

https://adssettings.google.com/authenticated.

Please refer to the YouTube Terms of Use at https://www.youtube.com/t/terms and Google’s Advertising Privacy Policy at https://policies.google.com/technologies/ads for more information on

Use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. Google’s general privacy policy: https://policies.google.com/privacy.

Google ReCAPTCHA

We have installed on our website the anti-spam function “reCAPTCHA” from “Google” (provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland).

Category of data and description of data processing: usage data (e.g. website accessed, IP). By using “reCAPTCHA” in our forms we can determine whether the input was made by a machine (robot) or a human being. When using the service, your IP address and any other data required for this purpose may be transmitted to Google servers in the USA.

Purpose of the processing: Avoidance of spam and abuse as well as our economic interest in the optimization of our website.

Legal basis: If you have given your consent (“opt-in”) for the processing of your personal data by means of “reCaptcha” from the third party provider, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Art. 6 Paragraph 1 S.1 lit. f) GDPR.

Data transmission/recipient category: Third party providers in the USA. Google is certified under the Privacy Shield Agreement (https://www.privacyshield.gov/EU-US-Framework). This ensures that European data protection law is complied with.

Storage period: until the cookies are deleted by you as the user.

For more information about Google ReCAPTCHA, please visit https://www.google.com/recaptcha/ and Google’s privacy policy at https://policies.google.com/privacy.

Google Maps

We have on our website maps from “Google Maps” (provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland).

Data category and description of data processing: usage data (e.g. IP, location, page accessed). Google Maps allows us to display the location of addresses and directions directly on our website in interactive maps and to enable you to use this tool. When you call up our website, where Google Maps is integrated, a connection to the Google servers in the USA is established. Your IP and location can be transmitted to Google. Google also receives information that you have called up the corresponding page. This is also done without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish to do so, you must log out of your Google account. Google creates user profiles from such data and uses these data for the purpose of advertising, market research or optimization of its websites.

Purpose of processing: To provide a user-friendly, economical and optimized website.

Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data using “Google Maps” by the third party provider, Art. 6 (1) sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing in accordance with Art. 6 (1) sentence 1 lit. f) GDPR for the above purposes.

Storage period: Cookies for up to 6 months or until you delete them. Otherwise, as soon as they are no longer needed for processing purposes.

Right of objection and removal: You have the right to object to the creation of user profiles by Google. Therefore, please contact Google directly via the data protection declaration mentioned below. An opt-out objection regarding advertising cookies can be made here in your Google Account:

https://adssettings.google.com/authenticated.

Please refer to the Google Maps Terms of Use at https://www.google.com/intl/de_de/help/terms_maps.html and Google’s Advertising Privacy Policy at https://policies.google.com/technologies/ads for more information on the use of Google cookies and their advertising technologies, retention period, anonymization, location data, functionality and your rights. Google’s general privacy policy: https://policies.google.com/privacy.

Presence in social media

We maintain profiles or fan pages in social media. When you use and access our profile in the respective network, the respective data protection notices and terms of use of the respective network apply.

Data categories and description of data processing: usage data, contact data, content data, inventory data. Furthermore, user data within social networks is usually processed for market research and advertising purposes. Thus, for example, user profiles can be created based on the usage behaviour and the resulting interests of the users. The user profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users’ computers, in which the usage behaviour and interests of the users are stored. Furthermore, data may also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed description of the respective forms of processing and the possibilities of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks. Also in the case of requests for information and the assertion of data subject rights, we point out that these can be most effectively asserted with the providers. Only the providers have access to the data of the users in each case and can directly take appropriate measures and provide information. Should you nevertheless require assistance, you can contact us.

Purpose of the processing: Communication with the users connected and registered on the social networks; information and advertising for our products, offers and services; presentation and image cultivation; evaluation and analysis of the users and contents of our presence in the social media.

Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above-mentioned purposes in accordance with Art. 6 para. 1 sentence 1 letter f) GDPR. If you have given us or the person responsible for the social network your consent to the processing of your personal data, the legal basis is Art. 6 para. 1 sentence 1 lit. a) in conjunction with Art. 7 GDPR.

Data transmission/recipient category: social network. Insofar as the US providers are certified under the Privacy Shield Agreement (https://www.privacyshield.gov/EU-US-Framework), it is ensured that European data protection law is complied with.

You can find the data protection information, information possibilities and objection possibilities (opt-out) of the respective networks / service providers here:

– Facebook – service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland); website: www.facebook.com; privacy policy: https://www.facebook.com/about/privacy/, opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com; objection: https://www.facebook.com/help/contact/2061665240770586; Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active; agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum, privacy policy for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data.

– Instagram – Service Provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Privacy Policy/ Opt-Out: https://help.instagram.com/519522125107875, Opposition: https://help.instagram.com/contact/186020218683230; Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum.

– XING – Service Provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) – Privacy Policy/ Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung.

Rights of the data subject

Objection or revocation against the processing of your data

Insofar as the processing is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

Insofar as we base the processing of your personal data on the balancing of interests in accordance with Art. 6 (1) sentence 1 lit. f) GDPR, you may object to the processing. This is the case if the processing is not necessary, in particular, for the fulfilment of a contract with you, which is described by us in the following description of the functions. In the event of such an objection, we request that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and will either stop or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

You can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can exercise the right of objection free of charge. You can inform us about your objection to advertising by using the following contact details:

Beethoven City Service
Rheinweg 140
53129 Bonn

Managing Director

Dr. Samer Abbas

E-mail address: info@beethoven-city-service.com

Right to information

You have the right to ask us to confirm whether personal data concerning you is being processed. If this is the case, you have a right to information about your personal data stored with us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.

Right of rectification

You have a right to correct incorrect data or to complete correct data in accordance with Art. 16 GDPR.

Right of cancellation

You have the right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless legal or contractual retention periods or other legal obligations or rights to further storage conflict with this.

Right to restriction

You have the right to request a restriction on the processing of your personal data if one of the conditions in Art. 18 (1) lit. a) to d) GDPR is fulfilled:

– If you dispute the accuracy of the personal data concerning you for a period of time which enables the controller to verify the accuracy of the personal data;

– the processing is unlawful and you refuse to delete the personal data and instead demand that the use of the personal data be restricted;

– the controller no longer needs the personal data for the purposes of the processing, but you need the personal data in order to assert, exercise or defend legal claims; or

– if you have lodged an objection to the processing in accordance with Article 21 (1) of the DPA and it has not yet been established whether the legitimate reasons given by the controller outweigh your reasons.

Right to data transferability

You have a right to data transferability in accordance with Art. 20 GDPR, which means that you can receive the personal data stored by us about you in a structured, common and machine-readable format or request that it be transferred to another person responsible.

Right of complaint

You have a right to complain to a regulatory body. As a general rule, you may do so by contacting the supervisory authority, in particular in the Member State in which you are resident, in your place of work or in the place where the suspected infringement is committed.

Data security

In order to protect all personal data transmitted to us and to ensure that the data protection regulations are observed by us and our external service providers, we have taken suitable technical and organisational security measures. Therefore, among other things, all data between your browser and our server is transmitted in encrypted form via a secure SSL connection.

Status: 02.06.2020

Source: DSGVO privacy policy Sample from Juraforum.de